Zovy Supervisor is a communications monitoring and compliance tool that allows you to proactively review and interrogate any electronic message to ensure regulatory compliance, mitigate risk, and maintain internal standards of behavior.
The world’s leading companies, including Fortune 100 financial, energy and pharmaceutical organizations, use Zovy Supervisor to ensure compliance in high stakes regulatory environments, such as SEC 17a-4, FINRA, and FERC. Zovy Supervisor is a proven solution that allows your company to monitor the wide array of electronic communications that are necessary in today’s world, such as email, IM, chat, Bloomberg, Reuters, audio data, collaboration platforms, and social media. It is designed for fast review with an easy to use interface, and maintains the complete supervisory audit trail that is necessary to prove to regulatory bodies that your organization has a well maintained, reasonably designed system to prevent violations.
Even outside of external regulatory requirements, your organization has a need to ensure internal standards of behavior and control risk. Your legal, human resources, and risk departments face similar issues, and though there are tangible risks with definite financial impacts, risk mitigation is often supported with limited resources. Unregulated industries face separate challenges that involve identifying sources of reputation damage, intellectual property loss, and legal risks. In today’s world of increased scrutiny on corporate behavior, organizations must have processes in place to mitigate risk and ensure the proper behavior of its members. Zovy Supervisor is a proven tool, and the system can monitor, capture, analyze, and investigate your employee electronic communications for any reason.
With all the communication channels available today, it is possible that at least one employee will say or do something that could later cause injury to the organization. With the rise of social media, there is the risk of embarrassment by an employee posting something publicly that can never be erased. Supervision can help mitigate this risk.
Data Loss Prevention
Organizations also hold valuable data in electronic format that is accessible by many employees and it is all too easy for some of this information to leave the organization through any number of electronic channels. Monitoring and control of this data to prevent unwanted loss is paramount.
Some information presents a legal risk when it is exposed outside of its restricted domain—think sensitive market announcements, or GDPR concerns with protecting PII (Personally Identifiable Information)—the effect of which can result in legal costs and fines.
Highly Configurable Proven Solution
Zovy Supervisor can be easily configured to look for key language, behaviors and other markers that signal problematic communications or unwanted activities. Zovy can apply industry standard policies for your organization based on best practices, apply custom monitoring profiles, or combinations of these to develop an efficient surveillance process for your company. In addition to key policy violations, the tool can also perform intelligent sampling of the data, based on a wide variety of factors, such as communication type, employee groups or individuals, policies, and message directions.
In addition to mitigating risk by identifying problematic communications early, this type of monitoring acts as a policy to shield the organization and limit liability. No company can prevent all inappropriate actions by all of its employees. But by implementing these programs, and being able to prove that there are policies in place to create an environment where these issues are actively monitored, your organization can limit the damages from an incident.
Automated Workflows and Analytics
Finally, Supervisor includes automated workflow tools to ensure that the right alerts are routed to the right departments. Large organizations monitoring for a variety of different policies can configure it to route HR issues to HR, compliance concerns to compliance officers, notify the proper individuals of customer service concerns, alert managers, and more. Built in reports and executive dashboards allow for quick status review and issue tracking.